Lesson Booking Information

10/07/2020

 

* Please do not come to the yard without an appointment.

 

* We are only able to offer lesson to people who have their own equipment which need to be brought to the lesson EVERY time - HAT, GLOVES AND BOOTS.

 

*Lesson must be paid for within 24 hrs of booking to confirm the slot, lessons that are not paid for within this time & therefore not confirmed will get reallocated.

 

* Groups lessons are available for those with their own equipment and who are able to mount, do the girth and stirrups unaided (the instructor can give verbal help not physical)

 

* Private lesson are available for those who can walk and trot off the leading rein and who's parents are will to do the stirrups and girths if the rider cannot. We have a small number of riders who were just off / walk alongside before lockdown, these will be assessed on individual merit, please call the office 01270 876311 to discuss.

 

*We intended to start lead reins next week however we have decided it is not possible at this time. We need close proximity to the pony to control it whilst the rider learns, this makes us very close to the rider so social distancing is not possible all of the time. We will update when anything changes.

 

*If you wish to ride please send an email to oakhangerridingcentre@btconnect.com for a registration pack (including existing clients) once you have filled this out and returned it call us 01270 876311

 

*If you have sent the pack back and wish to rider please call us to discuss lessons.

 

*We are trying to respond to all messages as quickly as possible, we are currently open Wed - Sat.

 

***Booking Lessons***

If you would like a lesson please call me on 01270 876311 the office is open Wed - Sat you may need to leave a voicemail if we are busy.

The message should include clients name, the lesson type and length, days and time you are available, contact number.

 

CANCELLATION POLICY

Currently the cancellation policy will be the same for all lessons, cancellation after 5pm the day before the booking the full fee will be forfeited regardless of reason, before 5pm a cancellation can be made (by telephone only 01270 876311 please leave a clear VM at a respectable time as this number connects to the residential building)